Frequently Answered Questions

You got questions? We got answers.

Do the decks come with a marker?

No. We know a lot of facilitators are picky about their stationery (we sure are!). So you can use the wet-erase markers you already own, or whatever is sold in stores near you.

Instead of including a “Facilitator Cards” marker, we spent a lot of time testing tons of different markers and colors, to make sure that regardless of which brand of wet-erase marker you use, it won’t ruin the cards.

What size are the cards?

Standard playing card size of 3.5” x 2.5” with rounded corners.

What’s in the box?

60 unique Facilitator Cards. 15 for facilitating emotion, 15 for ideation, 15 for clarification, and 15 for execution. Plus, the box itself has a little key explaining the icons (for group configuration, props, etc.) for your reference.

What’s included with the deck?

Every order of Facilitator Cards (print or digital) includes a ton of supporting materials and resources: including a robust Facilitator Cards Facilitation Guide, an e-book copy of Unlocking the Magic of Facilitation, icons you can use for your planning, access to a community of facilitators and more!

What if I want to order more than 20 decks?

Yay! That’s awesome. Please contact us at [email protected] and we’ll work together to make that easy.

Can I get Facilitator Cards in other languages?

Not currently. If we get a lot of interest in a particular translation, it’s definitely something we would consider collaborating on in the future, so let us know what languages you’d like to see the cards in).

Why are they wet-erase-marker compatible (and not dry erase)?

Initially, our plan was for them to be dry erase. But we changed that up after testing because we realized that dry erase ink rubs off easily with friction, and we wanted you to be able to stack these cards, shuffle them around, and bring them to and from your facilitations — all with your notes still intact.

Why are the cards waterproof?

To make them extra durable! Whether you’re an outdoor facilitator who regularly works in the rain, or just someone who wants to rinse off the notes you’ve written in the sink (instead of using a damp cloth), you’re good to go.

Do you offer international (non-USA) shipping?

Yes! It’s a little more expensive, but we can ship to most places.

Here are the places our distribution company cannot ship to (sorry, y’all!): Afghanistan, Brazil, Congo, Cote d’Ivoire, Cuba, Democratic Republic of Congo, Eritrea, Guam, Guinea-Bissau, Haiti, Iran, Iraq, Liberia, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Africa, Sudan, Syria, Ukraine.

Why are you making these if you can print them at home?

The do-it-yourself Facilitator Cards are great (we’ve been using them for years in our facilitation), but the decks we’re creating together through Kickstarter are going to knock our socks off. A deck that will last forever (instead of needing to be remade), that’s waterproof, that is easy to write and erase on, and that just feels amazing to use.

Can I change my order?

To manage your order (or pledge) visit the project page and click the “Manage your pledge” button at the top right. From there you can change payment method, reward selection, pledge amount, even cancel your pledge.


Have a question that isn’t above? Ask it to [email protected]